Live chat rules and call for moderators!
Dear squirrel lovers! Thank you for your feedback on our Hana’s chat and chat moderation. The rules below will make our chat as welcoming and healthy as we all want it to be!
Chat rules:
1. Moderation (deleting messages, user time outs and bans) is needed to prevent harassment and make EVERYONE feel safe
2. Everyone please be polite
3. Respect boundaries when addressing others
4. No profanity, untasteful comments or cursing
5. This means no politics
6. No misinformation: use animal rehab resources if in doubt!
7. Yet, we kindly ask moderators to let the chat run freely
8. Brief off-topic exchanges are OK
9. Limited on topic external info like channels/sites is OK
10. Use CAPS sparingly please
11. Remember to guard personal information – this is a public chat
12. Take any questions directly to info@squirrelnest.live
13. YouTube says that only approved users can post links - ask us at info@squirrelnest.live
14. Ignore trolls and troublemakers. Let the mods handle it
Our moderators are people who we respect greatly and trust to help build a positive, safe channel experience for the squirrel lovers community. If you want to be a moderator, please email info@squirrelnest.live
P.S. Mistakes happen. Please let us know via info@squirrelnest.live, and we will try to resolve your concerns with moderators on your behalf and respectfully, as soon as possible.
P.P.S. Please leave comments under this post too :) we will respond!
I've been subscribed for over 2 weeks but still cannot make a comment, is this fixable?
ReplyDeleteHello, you may have been "hidden" (banned) by a moderator. Please email us your YouTube URL (that's your YouTube about/channel page, everyone has one), we will check our channel's list of hidden accounts. There are many accounts on this list, most of them are spam bots. Spam is also the only reason for the subscriber-only mode on our chat, before that we were flooded. Have a great day :)
DeleteThank you for your quick response! I will email my URL (as soon as I find it, lol). Have a great day, too!
DeleteThe feeder has been emptied of seed by the raccoons - can someone fill it up for Hana ASAP so that she doesn't go looking for food further away and risk getting hurt??
ReplyDeleteYup. We have other places for her to get food btw :)
DeleteThank-you for filling up the feeders!! I'm so relieved!
ReplyDeleteNo worries. We are usually waiting for them to clean the last seeds from the feeders before cleaning and refilling them all. Helps keep their food fresh.
DeleteOn the new place of the kids and mma (Hanna) two sharp screws. They are on video. This is worrisome: animals can get hurt
ReplyDeleteI have tried to message you but its not sending, the middle camera on nest box 6 is playing a loop of earlier activity.
ReplyDeleteIts Lisa Merry by the way.
DeleteThe kids do a lot of "mouthing" with Hana's mouth. Do you think they are attracted to the scent of what Hana has been eating, or could Hana have chewed up solid food in her mouth which is then passed on to the kids as a way of transitioning to solid foods ? Thanks.
ReplyDeleteYour moderators need training. When trouble arises you should be able to accept and implement ideas to prevent such trouble.. not ban them from ur stream.
ReplyDeleteAnd now u delete messages that again say truth because they are pointing out what needs to be changed. Nice and ignorant. What a joke.
ReplyDeleteWould it help to keep raccoons out of the picnic area by enclosing it somehow and having squirrel-sized tunnels for access only available to squirrels? This would help discourage raccoons and might mean the squirrels feel safe enough to use their nest-boxes again :)
ReplyDelete